Privacy Policy

User Information We Collect

When you register for our examinations and programs, we collect the following information:

• Full name and contact details
• Email address and phone number
• Date of birth and gender
• Educational information (school/college, class/grade)
• Parent/Guardian information (for minors)
• Address and location details
• Profile pictures (for examination admit card)
• Identification documents (for verification)

Examination-Related Usage

Your information is essential for the examination process. We use it for:

• Generating and issuing examination admit cards
• Verifying candidate identity during examinations
• Processing and publishing examination results
• Sending important notifications about:
  • Examination schedules and venues
  • Last-minute changes or updates
  • Result declarations
  • Prize distribution ceremonies
• Creating participation certificates
• Maintaining examination records

Payment Information and Processing

We use Razorpay, a secure payment gateway, to process examination fees. During payment processing:

• Payment information is collected and processed directly by Razorpay
• We do not store your credit card, debit card, or bank account details
• Razorpay may collect transaction details, payment method information, and billing address
• All payment data is encrypted and secured using industry-standard protocols

Communication and Notifications

We will send you notifications through:

• Email notifications for important updates
• SMS alerts for time-sensitive information
• WhatsApp messages for instant updates
• Postal communication (if required)

You can opt out of non-essential communications by contacting us, but examination-related communications are mandatory for registered candidates.

Data Security

We implement robust security measures to protect your information:

• Secure SSL encryption for all data transmission
• Regular security audits and updates
• Access controls and authentication measures
• Secure data storage with regular backups
• Staff training on data protection and privacy

Data Retention and Deletion

We retain your personal information for as long as necessary to:

• Maintain examination records as per regulatory requirements
• Process results and issue certificates
• Handle any disputes or queries
• Comply with legal obligations

For any privacy-related queries, contact us at caniralasingh@gmail.com